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We are committed to providing quality full-version software without defects. We have a 30 day money back guarantee: this means that items may be returned for a refund or exchange within 30 days of the purchase date. You must include all parts originally sent with the item, such as cases and manuals, with your return.

To help this process, you can print out a return form and include it with the item. Click here to print a return form. If you have any questions, please contact us at Customer Service.

You said it works on XP, but the CD doesn't list Windows XP?

If we list the program as Windows XP compatible, that means that we have tested it on our own computers and found that it worked on Windows XP. We test all of our software on Windows XP and earlier Windows systems, even if the original CD-ROM does not list them. If it passes our test, the compatible systems are then listed on the software page in our catalog.

What does this mean for you? When you receive your CD-ROM, the package may not list Windows XP as a compatible system, even though our catalog page says it will work on XP. This often happens because the program was manufactured before Windows XP was available. If you order a product that we list for Windows XP, and it does not work on your system, please contact us before returning the item -- we can direct you to the manufacturer for more detailed technical support.

Click here for a printable return form.

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