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Product Support

Scrabble Complete

Summary: More Ways To Play and More Fun Than Ever! Increase your winning word power with the best SCRABBLE computer game ever! Windows 98/ME/2000/XP

Product support:

Black Screen when starting

This can occur when a third-party application, ZoneAlarm (OR ANY OTHER PERSONAL FIREWALL PRODUCT), is installed and enabled. Even if you are not trying to connect to a multiplayer game, ZoneAlarm knows that Scrabble Complete is capable of multiplayer play and will try to bring up a window asking if you want to allow Scrabble to connect. On some video cards, the computer will have trouble redrawing the screen to show this window and eventually will fail with this error. You will know this is the problem if you can see hints of the mouse cursor in the lower-right corner of your screen when you move the mouse. To fix this: Open ZoneAlarm (OR ANY OTHER PERSONAL FIREWALL PRODUCT) Find Scrabble Complete in the list of applications and allow it both Internet and Server access. (Contact ZoneLabs (OR MANUFACTURER OF PERSONAL FIREWALL PRODUCT) for details on how to do this if you cannot do it yourself.) Restart the game.

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Still have a question?

Because we are a retail store and not the creators of this software, we encourage our customers to contact the software's publisher for more detailed support.

Manufacturer for Scrabble Complete:

Publisher: Broderbund

If you are unable to contact the publisher or locate their support web site, please contact us and we will do our best to help you. Click here to contact the Planet CD-ROM technical support team. Or, you may fax your information to (650) 872-7133, Attention: PCDR Tech Support. Copyright © 2004-2010. All Rights Reserved.
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