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Note: Our office is closed from 9/18 to 10/16/2017
Note: Orders placed after 8am Sept 16th, 2017 will be shipped starting October 17th, 2017.
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Product Support


Summary: Pour yourself a cold one and relax with this interactive guide to the amazing world of beer. Tap into the knowledge of our brewing expert and find out why beer has become so popular in North America and all over the globe. Windows 8/7/Vista/XP/ME/98 and MAC

Product support:

wing.dll is not a valid Windows image

Re-installing WinG and/or Video for Windows If our support team has instructed you to reinstall either WinG or Video for Windows, please follow the directions below:

Download either ( or ( from our server to a location on your disk (such as your desktop). Extract the zip file (or just double-click it in Windows XP) to a temporary folder. In the temporary folder (or window created by double-clicking in XP), you will see a large number of files. (53 for Video for Windows, 79 for WinG.) Double-click the "setup.exe" file. Proceed through the installation and reboot your computer. If we instructed you to install both WinG and Video for Windows, please re-install WinG first. Please also reboot between installs. Once you are done installing, you may delete the zip file(s) you downloaded and the temporary folders you created.

If you need a utility to unzip the files, please try the completely free Info-Zip WiZ ( In WiZ, please select Extract from the Archive menu to extract the zip file.

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Still have a question?

Because we are a retail store and not the creators of this software, we encourage our customers to contact the software's publisher for more detailed support.

Manufacturer for Beer:

Publisher: Arc Media
Address: P.O.Box 1036
Getzville, NY 14068-1036

If you are unable to contact the publisher or locate their support web site, please contact us and we will do our best to help you. Click here to contact the Planet CD-ROM technical support team. Or, you may fax your information to (650) 872-7133, Attention: PCDR Tech Support. Copyright © 2004-2010. All Rights Reserved.
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