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Product Support

Family Tree Creator Deluxe

Summary: Family Tree Creator Deluxe will help you create a rich record of your family's history. You can store any type of information, including birth and death records, details of life events, medical histories, photos and drawings and even voice and video records. Win 95/98/ME/2000/XP

Product support:

4th CD SAR Patriot Index requires Compatibility Mode in XP

The 4th disc in this set (The Sons of the American Revolution Patriot Index 1998 Edition) will give an error similar to 'Target OS Not Supported' when attempting to install and/or run on Windows XP. Using Windows Compatibility Mode during the installation and/or while running the program may fix this issue and allow normal operation of the disc. Information on Compatibility Mode is available from Microsoft here: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/appcompat.mspx

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Still have a question?

Because we are a retail store and not the creators of this software, we encourage our customers to contact the software's publisher for more detailed support.

Manufacturer for Family Tree Creator Deluxe:

Publisher: Mindscape
Website: www.mattelinteractive.com
Address: P.O. Box 100-TS
1700 Progress Drive
Hiawatha, IA 52233

If you are unable to contact the publisher or locate their support web site, please contact us and we will do our best to help you. Click here to contact the Planet CD-ROM technical support team. Or, you may fax your information to (650) 872-7133, Attention: PCDR Tech Support.

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